Privacy Policy

Introduction

Gabensar Global Ltd is committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when providing our services.

What Information We Collect

When you contact us by phone, email, or in person, we may collect personal information including:

Name
Address
Email address
Telephone number

This information is used to provide our services, including quotations, transport arrangements, and invoicing.

How We Use Your Information

Your personal data is used solely for legitimate business purposes, including:

Managing enquiries and bookings
Delivering our logistics services
Maintaining financial and CRM records in line with legal obligations

Sharing Your Information

We do not sell or share your personal data for marketing purposes.

We may share your information with trusted third parties where necessary to deliver our services, including:

Hauliers and logistics partners
Invoice finance providers
Professional services (e.g. insurers, accountants, or legal advisors)
Regulatory bodies where required (e.g. HSE, law enforcement)

Any data shared is limited strictly to what is required.

Data Storage & Security

We take appropriate measures to protect your personal data. Information is stored securely in both electronic and, where necessary, paper formats. Our systems are password protected and supported by up-to-date security software.

Data Retention

We retain personal data for a minimum of 6 years and a maximum of 7 years from the date of last contact, in line with legal and financial requirements. Data is securely deleted after this period unless required for legal purposes.

Your Rights

You have the right to request access to the personal data we hold about you. Requests can be made at any time, and we will respond within 28 days.

Contact Us

If you have any questions or concerns about this policy or your data, please contact us at:
Email: sales@gabensarglobal.co.uk

If you are not satisfied with how your enquiry is handled, you may contact the Information Commissioner’s Office (ICO):
https://ico.org.uk/concerns

Updates to This Policy

We may update this Privacy Policy from time to time. Please contact us if you would like the latest version.